Refund policy

Customer satisfaction is important to us. If you are not fully satisfied with your purchase, please review the return guidelines below.

Return Eligibility
To qualify for a return, the item must be unused, unopened, in its original condition, and returned in its original packaging.

Return Window
Return requests must be submitted within 30 days of confirmed delivery.

Non-Returnable Items
Opened, used, altered, or damaged items are not eligible for return. Items marked as final sale are also non-returnable.

How to Request a Return
To request a return, please contact us at contact@teamream.space and include your order number along with the reason for your request. If your return is approved, further instructions will be provided.

Refunds
Once the returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be issued to the original payment method.

Return Shipping
Customers may be responsible for return shipping costs unless the return is due to an error on our part or a defective item.

Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us promptly after delivery so we can review the issue and assist you appropriately.

If you have any questions about returns or refunds, please contact us at contact@teamream.space.